At Multiserve Japan Co. Ltd. we strive that our customers get best service and continued support throughout the buying process. For this strong and healthy relationship we provide our customers very easy and step by step car purchasing procedures. Please see below to follow these procedures and if you have any query we are ready to answer your questions and get you the information you need to make your purchasing decision.

• All cars are available on first come first serve basis.
• Search your car from our stock list.
• Send your inquiry with our stock number by phone, e-mail or fax.
• After the price negotiation, Proforma Invoice (P/I) and Sales Contract will be issued.
• After receiving the Invoice you will be requested to make the payment in our bank account. No cars will be shipped until full payment is received in our bank account.
• We will book the space for your vehicle on a vessel as soon as we confirm your payment at the same time you will be requested to confirm us the following things for the preparation and dispatching of shipping documents.

1. Consignee name and address.
2. Notify party name and address.
3. Documents destination address.

• All documents will be dispatched to your given address by courier service.
• Tracking Number will be notified to you immediately.